Our Terms & Condition
Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use our website when purchasing, for registration, and for feedback purposes.
By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not be permitted to access the website.
We also like to interact with you on third party sites where we post content or invite your feedback, such as https://www.instagram.com/swissautouae/, https://www.facebook.com/swissautouae/, https://ae.linkedin.com/company/swiss-auto-services .
All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on the Sites is Copyright (c) 2020 Royal Swiss Auto Services LLC. All rights reserved. All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on the Sites is Copyright (c) 2020 Royal Swiss Auto Services LLC. All rights reserved. The compilation (meaning the collection, arrangement and assembly) of all content on the Sites is the exclusive property of Royal Swiss Auto and protected by U.S. and international copyright laws. All software used on the Sites is the property of Royal Swiss Auto or its software suppliers and is protected by international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of the Sites for the sole purpose of placing an order with Royal Swiss Auto, using the Sites as a shopping resource. Any other use of materials on the Sites – including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance – without the prior written permission of Royal Swiss Auto is strictly prohibited.
SwissAuto.ae and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Royal Swiss Auto and may not be used in connection with any product or service that is not offered by Royal Swiss Auto in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Royal Swiss Auto. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.
Responsibility for Your Content
You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Sites, or otherwise including the submission of product ratings and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, forum postings, comments, questions, answers or other materials (collectively, “Content”). We will not accept Content from you unless you are a registered user of the Sites.
Third Party Content and Third Party Sites
Royal Swiss Auto may provide content of third parties (“Third Party Content”) or links to Third Party Sites as a service to those interested in this information. Royal Swiss Auto does not monitor, approve or have any control over any Third Party Content or the Third Party Sites and the inclusion of links to Third Party Content or Third Party Sites does not imply any association or relationship between Royal Swiss Auto and such third party. Royal Swiss Auto does not guarantee, endorse or adopt the accuracy or completeness of any Third Party Content or any Third Party Site. Royal Swiss Auto is not responsible for updating or reviewing Third Party Content or Third Party Sites. You use Third Party Content and Third Party Sites at your own risk. Third Party Content, including comments from third party users submitted to Royal Swiss Auto do not necessarily reflect the views or Royal Swiss Auto.
If you access the Sites via your mobile phone, we do not currently charge for this access. Please note that your carrier’s normal rates and fees such as data charges, will still apply.
Reservation of Rights
Disclaimer of Liabilities
Royal Swiss Auto will not be liable for any damages of any kind arising out of or in connection with the use of the Sites. This is an all-encompassing limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage of property and claims of third parties.
Fraud Protection Program
As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided (or use your email address) to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
INFORMATION WE COLLECT
We collect “Personal Information.” This includes your name, phone number, and email, which you submit to us through the any Contact Form in this webpage: https://swissauto.ae/ .
HOW WE USE AND SHARE INFORMATION
EMAIL MARKETING AND NEWSLETTERS
Whenever we have a promotion or special announcement, which we believe is of interest to you, we may send out content via email from time to time. The same goes for companies which we deem interested in our services and/or offerings, which may include invitation for partnership and/or events we participate in.
If you don’t wish to receive these communications, please let us know by clicking the “unsubscribe” button/ link on all the email correspondence we send out. Please be informed that we have a strong internal policy in place to ensure that unsubscribe requests are dealt with properly and in a timely fashion.
HOW WE PROTECT YOUR INFORMATION
Our customers trust us to protect their personal information. This is why we take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect any personal information provided to us.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail and or SMS.
The Company reserves the right to change this policy. You should periodically check the website and this privacy page for updates.
Royal Swiss Auto Services provides Repair, Maintenance and Body & Paint Services for Cars. Mentioned Services provided only in our Workshop locations where assessment and estimation is done prior to the work and proceeded to work after the approval of the customer. The work will be carried out as per the prior agreement with the customer and delivered accordingly in our workshop. Delivery date or time can be communicated on the estimation based on the nature of work. Delivery date and time are estimated only, can be varied from initial estimation based on any unexpected complication that arises in the work process, Parts delivery time by the manufacturer etc.
Our Every service comes with different after delivery policies. It can be confirmed while job estimation. In case of any Return/ Refund Request or After delivery issues can be initiated only in our Workshop by contacting the Service Advisor assigned or The Manager In-Charge. The case will be evaluated by our team and the Approval or Rejection will be communicated to the Customer based on the terms agreed during the job estimation for each specific Work