Our Terms & Condition


Please read these terms of use (“Terms of Use”) carefully before using https://swissauto.ae/.
Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use our website when purchasing, for registration, and for feedback purposes.

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not be permitted to access the website.


These are the terms of use (“Terms of Use”) for your use of services or features on the sites owned and controlled by Royal Swiss Auto Services LLC (“Royal Swiss Auto”), including swissauto.ae (the “Site”). You may be accessing our Site from a computer or a mobile phone device and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access.

We also like to interact with you on third party sites where we post content or invite your feedback, such as https://www.instagram.com/swissautouae/, https://www.facebook.com/swissautouae/, https://ae.linkedin.com/company/swiss-auto-services .

Royal Swiss Auto has no control over, and assumes no responsibility for, the content, privacy policies, practices of any third party websites or services, or the actions of people that Royal Swiss Auto does not employ or manage. Hence, you should acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. You should always check the terms of use posted on Third Party Sites.

By using the Sites, you signify your agreement to these Terms of Use and Privacy Policy whether or not you have read them. Royal Swiss Auto reserves the right to change or modify any of the terms and conditions contained in the Terms of Use from time to time at any time, without notice, and in its sole discretion. If Royal Swiss Auto decides to change these Terms of Use, Royal Swiss Auto will post a new version on the Sites and update the date set forth above. Any changes or modifications to these Terms of Use will be effective upon posting of the revisions. Your continued use of the sites following posting of any changes or modifications constitutes your acceptance of such changes or modifications and if you do not agree with these changes or modifications, you must immediately cease using the sites. For this reason, you should frequently review these Terms of Use and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Sites.


All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on the Sites is Copyright (c) 2020 Royal Swiss Auto Services LLC. All rights reserved. All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on the Sites is Copyright (c) 2020 Royal Swiss Auto Services LLC. All rights reserved. The compilation (meaning the collection, arrangement and assembly) of all content on the Sites is the exclusive property of Royal Swiss Auto and protected by U.S. and international copyright laws. All software used on the Sites is the property of Royal Swiss Auto or its software suppliers and is protected by international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of the Sites for the sole purpose of placing an order with Royal Swiss Auto, using the Sites as a shopping resource. Any other use of materials on the Sites – including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance – without the prior written permission of Royal Swiss Auto is strictly prohibited.


SwissAuto.ae and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Royal Swiss Auto and may not be used in connection with any product or service that is not offered by Royal Swiss Auto in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Royal Swiss Auto. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

Responsibility for Your Content

You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Sites, or otherwise including the submission of product ratings and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, forum postings, comments, questions, answers or other materials (collectively, “Content”). We will not accept Content from you unless you are a registered user of the Sites.

Third Party Content and Third Party Sites

Royal Swiss Auto may provide content of third parties (“Third Party Content”) or links to Third Party Sites as a service to those interested in this information. Royal Swiss Auto does not monitor, approve or have any control over any Third Party Content or the Third Party Sites and the inclusion of links to Third Party Content or Third Party Sites does not imply any association or relationship between Royal Swiss Auto and such third party. Royal Swiss Auto does not guarantee, endorse or adopt the accuracy or completeness of any Third Party Content or any Third Party Site. Royal Swiss Auto is not responsible for updating or reviewing Third Party Content or Third Party Sites. You use Third Party Content and Third Party Sites at your own risk. Third Party Content, including comments from third party users submitted to Royal Swiss Auto do not necessarily reflect the views or Royal Swiss Auto.

Mobile Services

If you access the Sites via your mobile phone, we do not currently charge for this access. Please note that your carrier’s normal rates and fees such as data charges, will still apply.

Content Modification

All textual Content that you submit is not confidential and may be used Royal Swiss Auto sole discretion. Royal Swiss Auto may or may not pre-screen Content. However, Royal Swiss Auto and its designees will have the right (but not the obligation) in their sole discretion to pre-screen, change, condense or delete any textual Content on the Sites. In particular, Royal Swiss Auto and its designees will have the right to remove any Content that Royal Swiss Auto , in its sole discretion, to violate any other provision of these Terms of Use or is otherwise objectionable. Royal Swiss Auto does not guarantee that you will have any recourse through Royal Swiss Auto to edit or delete any textual Content you have submitted. In addition, none of the Content that you submit shall be subject to any obligation of confidence on the part of Royal Swiss Auto , its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.

Reservation of Rights

Royal Swiss Auto reserves the right at any time, without notice and in its sole discretion, to terminate your license to use the Sites and to block or prevent your future access to use the Sites. Royal Swiss Auto may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to (i) comply with legal process; (ii) enforce these Terms of Use, (iii) respond to claims that any Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of Royal Swiss Auto (and its employees), its users and the public.

Disclaimer of Liabilities

Royal Swiss Auto will not be liable for any damages of any kind arising out of or in connection with the use of the Sites. This is an all-encompassing limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage of property and claims of third parties.


You agree to defend, indemnify and hold harmless Royal Swiss Auto (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers) from all claims, demands, losses, liabilities, costs, expenses, obligations and damages including reasonable legal fees, arising out of (a) your misuse of the Sites; (b) your violation of any term of these Terms of Use; (c) a breach of your representatives and warranties set forth above concerning Content; (d) your violation of any law or the rights of a third party (including, without limitation, any copyright, property or privacy right); or (e) any claim that any Content you submitted caused damage to a third party. This indemnification obligation will survive the termination of these Terms of Use and your misuse of the Sites.

Fraud Protection Program

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided (or use your email address) to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.


Royal Swiss Auto is committed to maintaining the highest level of privacy protection for its users. Our Privacy Policy, which has been updated for the General Data Protection Regulation (GDPR) launched on 25th May 2018, is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our website.

By accepting our newly updated Privacy Policy, you consent to our collection, storage, use and disclosure of your personal information as described herein.


We collect “Personal Information.” This includes your name, phone number, and email, which you submit to us through the any Contact Form in this webpage: https://swissauto.ae/ .


Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. In general, the Personal Information you provide to us is primarily used to help us communicate with you. For example, we use it to contact users in response to questions, solicit feedback, and notify about our promotional offers.


Whenever we have a promotion or special announcement, which we believe is of interest to you, we may send out content via email from time to time. The same goes for companies which we deem interested in our services and/or offerings, which may include invitation for partnership and/or events we participate in.
If you don’t wish to receive these communications, please let us know by clicking the “unsubscribe” button/ link on all the email correspondence we send out. Please be informed that we have a strong internal policy in place to ensure that unsubscribe requests are dealt with properly and in a timely fashion.


Our customers trust us to protect their personal information. This is why we take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect any personal information provided to us.


You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail and or SMS.


The Company reserves the right to change this policy. You should periodically check the website and this privacy page for updates.


If you have any questions regarding this Privacy Policy or the practices of this website, please contact us by sending an email to hello@swissauto.ae or Call us at 800-79477


Royal Swiss Auto Services provides Repair, Maintenance and Body & Paint Services for Cars. Mentioned Services provided only in our Workshop locations where assessment and estimation is done prior to the work and proceeded to work after the approval of the customer. The work will be carried out as per the prior agreement with the customer and delivered accordingly in our workshop. Delivery date or time can be communicated on the estimation based on the nature of work. Delivery date and time are estimated only, can be varied from initial estimation based on any unexpected complication that arises in the work process, Parts delivery time by the manufacturer etc.


Our Every service comes with different after delivery policies. It can be confirmed while job estimation. In case of any Return/ Refund Request or After delivery issues can be initiated only in our Workshop by contacting the Service Advisor assigned or The Manager In-Charge. The case will be evaluated by our team and the Approval or Rejection will be communicated to the Customer based on the terms agreed during the job estimation for each specific Work

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